Frequently Asked Questions

Our program participants are generally between 8 and 15 years old.

We cannot provide direct support for accessing the NDIS, but we can provide a guide with general information and tips for NDIS funding applications. If you would like a copy of this guide, please get in touch with us.

Yes, we are happy to provide NDIS letters of support for our participants. If you have a registered account on our website, you can request to have an NDIS letter generated by going to your Dashboard and then Resources. If you do not have a registered account, please get in touch with us directly.

Our program fees are priced in accordance with the NDIS price guide for group therapy supports. If you are concerned about the cost of the program, please get in touch with us to discuss payment options.

If you would like to enrol your child in one of our programs, please visit the Register page. If you have any questions before enrolling in one of our programs, please feel free to get in touch with us.

We carefully select age-appropriate, commercially developed video games that create optimal conditions to support collaborative teamwork. Our sessions use cooperative games that require participants to work together as a team in order to successfully complete the game. Some examples of the games we use are:

• Rayman Legends
• Lovers in a Dangerous Spacetime
• Kirby Star Allies
• Untitled Goose Game

We do not use Minecraft during Next Level Collaboration program sessions, however participants are welcome to bring their own device if they would like to play Minecraft during free play time.

We provide all games and hardware for Next Level Collaboration sessions, so we do not require participants to bring anything themselves. However, participants are always welcome to bring any supports that they find helpful such as sensory tools or ear defenders.

At the end of our sessions, we have a short period of free play time where participants can choose what games they would like to play. Participants are welcome to bring their own devices or games to use during free play if they would like. Any personal devices or games brought to Next Level Collaboration sessions will be safely stored until free play time, however we cannot accept responsibility for any personal devices that may be lost or damaged. 

Next Level Collaboration sessions are designed to be a safe environment for everyone, so we ask that any games brought in to use in free play time are family-friendly with a PG rating or lower. If you are not sure whether a game is suitable to bring to a Next Level Collaboration session, please feel free to get in touch with us and we can let you know.